Legal notice
1. Identification Information
In accordance with applicable laws governing information society services, electronic commerce, and online business activities, users are informed of the identifying details of the operators responsible for this website and online store.
Trade Name: FURLESS
Business Owners:
Martí Caselles Pascual — DNI 53399429F
Raul Oliva Barreira — DNI 54484342X
Business Address:
Passeig de Pasqual Ingla 14
25700 La Seu d'Urgell
Lleida, Spain
Email:
furlessshelp@gmail.com
Phone:
+34 631 185 282
For purposes of this Legal Notice, references to “FURLESS,” “we,” “us,” or “our” refer to the business operators identified above.
2. Purpose of the Website
This website is intended to provide information about FURLESS and allow customers to purchase products online.
FURLESS primarily offers products related to:
- Pet-hair removal
- Clothing care
- Home cleaning
- Pet-owner convenience
- Related accessories
- Promotional bundles
- Digital guides or ebooks where applicable
Use of this website constitutes acceptance of the conditions contained in this Legal Notice, without prejudice to the specific terms governing purchases.
Purchases made through the store may also be governed by our:
- Terms of Service
- Return & Refund Policy
- Shipping Policy
- Privacy Policy
- Cookie Policy
- Other policies or notices published on the website
3. Website Access and Use
Users agree to use this website lawfully, responsibly, and in accordance with:
- This Legal Notice
- Applicable law
- Good faith
- Public order
Users must not use the website to:
- Carry out unlawful or fraudulent activities
- Damage computer systems
- Introduce malware, viruses, or harmful code
- Attempt unauthorized access to systems, accounts, or data
- Infringe intellectual property rights
- Collect personal information unlawfully
- Impersonate another person
- Intentionally interfere with normal website operation
FURLESS may restrict or suspend access where there are reasonable grounds to believe that a user is engaging in unlawful, fraudulent, or abusive activity, subject to applicable law.
4. Eligibility to Use the Website
Users must have the legal capacity required under applicable law to use the website and enter into binding purchase agreements.
Where a user is below the legal age required to enter into contracts in their jurisdiction, purchases must be completed by or with the authorization of a parent or legal guardian.
FURLESS products are not restricted adult products.
5. Intellectual and Industrial Property
Content owned by or licensed to FURLESS may include:
- Trade name
- Brand name
- Logos
- Designs
- Written content
- Product photography
- Videos
- Graphics
- Images
- Ebooks
- Guides
- Downloadable content
- Advertising materials
- Website layout and structure
- Other visual or creative elements
Such content is owned by FURLESS or used under the applicable authorization, license, or legal right.
Accessing the website does not grant users ownership or intellectual property rights over the content.
Unauthorized reproduction, modification, distribution, transformation, commercial exploitation, or other use that infringes intellectual property rights is prohibited.
Trademarks, logos, services, or content belonging to Shopify or other third parties remain the property of their respective owners.
6. Website Content and Information
FURLESS makes reasonable efforts to ensure that information published on the website is:
- Clear
- Current
- Accurate
- Reasonably complete
However, occasional errors may occur, including:
- Typographical errors
- Technical errors
- Visual errors
- Availability errors
- Outdated information
Where a material error is identified, we may correct it as soon as reasonably possible.
Product images are intended to represent the products accurately.
However, minor differences may arise due to:
- Device or screen settings
- Brightness
- Lighting
- Photography
- Display configuration
- Normal manufacturing variations
- Color or texture representation
These minor variations do not affect mandatory consumer rights where the product received is materially different from the product advertised.
7. Product Information
Information regarding FURLESS products is provided for commercial and informational purposes.
FURLESS products are designed primarily to help remove pet hair from clothing and compatible household textile surfaces.
Product performance may vary depending on factors such as:
- Type of pet hair
- Fabric or material
- Amount of hair present
- Product condition
- Method of use
Unless expressly stated otherwise, FURLESS products are not marketed as medical devices and are not intended to diagnose, prevent, or treat any health condition.
Customers should use products according to their intended purpose and any instructions provided.
8. Digital Content
FURLESS may provide:
- Ebooks
- Digital guides
- Checklists
- Downloadable documents
- Educational materials
- Other digital content
Unless otherwise expressly stated, such content is provided for:
personal and private use only
Without appropriate authorization, users may not:
- Resell it
- Commercially distribute it
- Publish it publicly
- Reproduce it commercially
- Sublicense it
- Exploit it for commercial purposes
9. Website Availability
FURLESS makes reasonable efforts to keep the website available and functioning properly.
However, uninterrupted availability cannot be guaranteed.
Access may occasionally be affected by:
- Maintenance
- Updates
- Technical problems
- Shopify service interruptions
- Third-party provider issues
- Telecommunications failures
- Force majeure
- Other extraordinary events
Where an issue is within our reasonable control, we will take appropriate steps to restore the service.
10. Liability
FURLESS will remain responsible for obligations that cannot legally be excluded.
To the maximum extent permitted by law, FURLESS will not be liable for loss or damage caused exclusively by:
- Unlawful use of the website by the user
- Malware introduced by third parties outside our reasonable control
- External service failures for which we are not legally responsible
- Fraudulent actions by third parties
- Unavoidable or unforeseeable events qualifying as force majeure
Nothing in this Legal Notice excludes or limits liability where such exclusion is prohibited by applicable law.
11. Third-Party Links
The website may contain links to:
- External websites
- Applications
- Platforms
- Social networks
- Third-party services
The inclusion of these links does not necessarily mean that FURLESS controls, endorses, or is responsible for all content available through those services.
Users should review the applicable:
- Terms
- Privacy policies
- Cookie policies
- Legal conditions
of third-party services they access.
12. Shopify
The FURLESS online store uses technology provided by Shopify.
Shopify provides part of the technological infrastructure required to host and operate the online store.
However:
Shopify is not the seller of FURLESS products.
Purchases are made directly between the customer and FURLESS.
The processing of personal data by Shopify and other technology providers will be described in our Privacy Policy where applicable.
13. Personal Data Protection
FURLESS processes personal information in accordance with applicable law and our:
Privacy Policy
Where applicable, data processing may be subject to:
- The EU General Data Protection Regulation (GDPR)
- Spanish data-protection legislation
- Applicable U.S. privacy laws
- Other relevant privacy regulations
Our Privacy Policy should provide information concerning:
- Data controller
- Categories of data processed
- Processing purposes
- Legal bases
- Recipients
- Retention
- User rights
- International data transfers
14. Cookies
The website may use cookies and similar technologies necessary for its operation.
Where applicable, we may also use:
- Analytics cookies
- Advertising cookies
- Personalization cookies
- Similar technologies
Where prior consent is legally required, non-essential cookies will not be activated before the user provides the required consent.
More information is available in our:
Cookie Policy
15. Commercial Communications
FURLESS may send marketing or commercial communications only where there is a valid legal basis to do so.
Where prior consent is required, that consent must be properly obtained.
Users may unsubscribe from commercial communications by:
- Using the unsubscribe mechanisms included in the communication
- Contacting us at:
16. Products, Promotions, and Gifts
FURLESS may offer:
- Discounts
- Bundles
- Promotional gifts
- Free shipping
- Free units
- Digital bonuses
- Limited-time promotions
The specific conditions of each offer will be those displayed on the website at the relevant time.
Promotions do not eliminate or reduce mandatory consumer rights.
17. Consumers
Nothing in this Legal Notice is intended to exclude, limit, or reduce mandatory consumer rights.
Customers will retain the consumer protections applicable to the relevant transaction.
This may include customers located in:
- United States
- Spain
- European Union
- Mexico
- Other international markets
where applicable.
18. International Operations
FURLESS is operated from Spain and currently markets primarily to customers in the United States.
FURLESS may also sell products in other countries or territories.
Where a customer resides in another jurisdiction, nothing in this Legal Notice should be interpreted as depriving that customer of mandatory consumer protections that legally apply to the transaction.
19. Changes to This Legal Notice
FURLESS may update this Legal Notice when reasonably necessary due to:
- Changes in law
- Changes in business activity
- Technological developments
- New products
- New markets
- New services
- Operational changes
The current version will be the version published on the website.
Updates will not be used to retroactively remove acquired consumer rights where prohibited by law.
20. Severability
If any provision of this Legal Notice is declared invalid, unlawful, or unenforceable, the remaining provisions will not automatically be affected.
Where possible, the affected provision will be interpreted or limited in a manner consistent with applicable law.
21. Governing Law
This Legal Notice is generally governed by:
Spanish law
because FURLESS is operated from Spain.
However, this choice of law does not deprive consumers in other jurisdictions of mandatory consumer protections that legally apply to them.
22. Jurisdiction
Disputes arising from access to or use of the website will be subject to the courts, authorities, or dispute-resolution mechanisms competent under applicable law.
Where the user is a consumer, nothing in this Legal Notice requires them to waive:
- Courts
- Authorities
- Complaint mechanisms
- Mandatory legal remedies
available to them under applicable law.
23. Contact Information
For any question relating to this Legal Notice, please contact:
FURLESS
Business Owners:
Martí Caselles Pascual — DNI 53399429F
Raul Oliva Barreira — DNI 54484342X
Address:
Passeig de Pasqual Ingla 14
25700 La Seu d'Urgell
Lleida, Spain
Email:
furlessshelp@gmail.com
Phone:
+34 631 185 282